Does your site match your expectations or your customers?
Your online sales are probably integral to your business now. Maybe you just think there is room for improvement:
- Your marketing may be under-potentialising customer acquisition
- Maybe you havent inegrated online with your retail operation
- You aren’t finding that customers come back to the site
- Your customer has issues with the online experience
- Your infrastructure solution may not be performing
In any case we would start with a Web Audit. This would enable us to establish your reasons for dissatisfaction or why you think the web can be taken further. After this intensive audit, taking 4-6 weeks we would be able to propose services to help and recommendations for shorter term improvements.
At this point we would agree whether we need to undertake more Planning, whether we need to fix part of the Implementation or whether it is a Performance issue. We have benchmark tools that we can run to diagnose where you may have problems with site conversion.
We would love to help you grow your online business.