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Matalan site gets positive review

Posted 05 January 2009 13:58pm by Graham Charlton at e-consultancy

High street retailer Matalan unveiled its first e-commerce website just before Christmas, though the company is just selling its women’s clothing range online at the moment.  I’ve been having a look at the new website, designed by Code Computerlove, delivered by Transaction Partnership using BT Fresca’s e-commerce platform, to see how it shapes up from a user experience perspective.

Conclusion

The site is well designed and usable, though it could be made better with a few, relatively small alterations. These include a better site search function,  more information about delivery times and charges, and changes to the checkout process.

The design team has done a good job here though and, when Matalan gets more of its product range online and promotes its e-commerce site more effectively, it should start to pick up more customers.

Full article:

http://econsultancy.com/blog/3080-site-review-matalan

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