Royal Mail research found that catalogue readers spent 13% more than the average shopper.
This is yet another piece of evidence in the armoury of multi-channel retailers, but will be unwelcome news for two big UK companies.  Asda has had to delay publishing its new Asda Direct catalogue back from October to the end of the year. [...]

When organisations start transacting online the rush for sales still leaves the user experience with a lot to be desired. 
Recent research shows “consumers are spending more and more time online, seeking out experiences that are relevant, engaging, and personal. However, many Web sites make users struggle to complete simple goals, have little to no emotional [...]

It will not be a surprise when online sales grow their share of Xmas retailing.  With more retailers starting online Xmas sales on Xmas day or boxing day customers will be focussed on surfing for great bargains and at-home convenience. 
The UK was the largest online retail market in Europe in 2007, with 27 million online shoppers spending more [...]

In search of the excellent Tom Peters. Need some business or personal stimulation? Get a rocket up your business behind by going to www.tompeters.com. Check out his Free Stuff links for inspiration.

From a board decision to implement a transactional website it took just 96 days for O’Neill to be selling online in four European countries.  (France, Germany, Belgium, Holland) They went live on March 3rd 2008.  With a little help from us of course!

For a more design lead view of the world check out www.yoox.com. We particularly like the customer interaction on this site, such as the dreambox and my yoox personalisation facilities.

And the winner of the web Oscar is littlewoodsdirect.com. Well not quite! Although they didnt win world web retailer of the year we think they do a lot of things right. For instance check out their interactive shape advisor.