we keep multi-channel retailers growing

We are online retail consultants, who specialise in growing sales for multi-channel brands and stores. We have the expertise to:

• Wholistic management of web re-platforming projects
• Start your business transacting online for the first time
• Develop remote retail business plans for growth
• Grow sales via a Health Check of your online/multi-channel business
• Experienced practical website project management
• Provide expert customer relationship management planning

business growth… the proof is in the clients

Steve Goodheart

Richard Blanchard

We are Richard and Steve, two ex Littlewoods Shop Direct executives who founded transaction in 2007.  Hopefully our pride in developing client partnerships shines through:

“They hit the ground running…ensuring we had the expertise to overcome any ecommerce problem.” Pete Trainer, IT & Logistics Director, Matalan

Push the button describing online in your business, to see how we can help.

• no site
  at all
• basic site but
  not transactional
• transactional
  site